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Privacy Policy

A legal disclaimer

This Privacy Policy explains how Code Innovator (Pvt) Ltd ("we", "us", or "our") collects, uses, shares, and protects your personal information when you use our services, including our website, mobile applications, and platforms integrated with Meta products (Facebook, Instagram, WhatsApp, etc.).

1. Information We Collect

We may collect the following types of information:

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A. Information You Provide:

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  • Name, email address, phone number

  • Business name, billing details

  • Messages and inquiries sent through our platforms

  • Content shared via forms or chatbots

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B. Information from Meta Platforms:

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  • Public profile information (name, profile picture, email address)

  • Page messaging and comments when you connect your Facebook or Instagram business account

  • Other data you permit us to access via Meta’s APIs

  • ​

C. Automatically Collected Information:

 

  • IP address, browser type, operating system

  • Device type and usage data

  • Cookies and analytics information

2. How We Use Your Information


We use your information to:
 

  • Provide and maintain our services

  • Respond to your inquiries and messages

  • Improve user experience and platform performance

  • Run advertising and remarketing campaigns

  • Comply with legal obligations


3. Sharing Your Information


We do not sell your personal data. We may share data with:
 

  • Service Providers (hosting, analytics, payment gateways)

  • Meta Platforms, when you use our integrated features

  • Legal Authorities, if required for compliance or legal processes


4. Meta Platform Compliance


Our services comply with Meta’s Platform Terms and Meta’s Privacy Policy.
We only request and use permissions that are essential to deliver our services (e.g., messaging access for customer support automation).

We never store or misuse personal data retrieved through Meta APIs.


5. Data Retention


We retain personal data only as long as necessary to provide our services and fulfill legal or business obligations. You may request deletion of your data at any time.


6. Your Privacy Rights


Depending on your location, you may have the right to:
 

  • Access, correct, or delete your personal data

  • Object to or restrict certain data processing

  • Withdraw consent at any time


You can contact us at the details below to exercise these rights.


7. Security


We implement industry-standard measures to safeguard your data. However, no online transmission is completely secure. Please use caution when sharing personal information.


8. Third-Party Links


Our services may contain links to third-party websites or apps. We are not responsible for their privacy practices.
 

9. Changes to This Policy
 

We may update this Privacy Policy from time to time. All changes will be posted on this page with a revised effective date.
 

10. Contact Us
 

If you have questions or concerns about this Privacy Policy, or if you'd like to exercise your data rights, please contact:

 

Code Innovator (Pvt) Ltd
 

Email: management@codeinnovatorlk.com
 

Phone: +94 7666 10923
 

Address:  No.51, 2/1 Peter's Lane

Dehiwela, Colombo, Sri Lanka

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