Who We Are
CODE INNOVATOR (PRIVATE) LIMITED leads the way in providing advanced tech solutions for e-commerce and communications. Explore how our products can take your business to the next level.
ShopZilo
ShopZilo is an e-commerce platform aimed at simplifying online selling for businesses of all sizes. It provides customizable features and tools to create a tailored online shopping experience.
ZiloCRM
ZiloCRM is our all-in-one e-commerce management system built to simplify daily operations for online businesses. It handles everything from order processing and inventory tracking to customer support, finance, and marketing—helping sellers save time, reduce errors, and grow faster.
ShopQ
ShopQ is our active e-commerce brand in Sri Lanka, focused on providing everyday products at affordable prices through social media platforms like Facebook and Instagram.
Privacy Policy
Effective Date: April 15, 2025Who We AreThis privacy policy applies to ShopZilo, operated by Code Innovator (Private) Limited, a company based in Sri Lanka. We build and maintain software platforms that help e-commerce businesses manage customer interactions, including through WhatsApp and other Meta platforms.What Data We Collect from Meta
When you connect your Meta account (including WhatsApp Business), we may collect and process the following types of data:WhatsApp message content sent or received through our platformMessage delivery and read statusWhatsApp user IDs linked to your customersTechnical metadata for service performance (timestamps, message status, etc.)How We Use Platform DataWe use the data only to provide the services offered through ShopZilo. Specifically:To display message conversations within your CRM dashboardTo log delivery/read statuses for sales and support teamsTo generate activity reports and alerts for follow-upTo improve the reliability of the serviceWe do not sell, share, or use the data for advertising or analytics beyond your own business usage.How We Store and Protect Data
All data is securely stored on VPS servers hosted with DreamHost (USA), and access is restricted to authorized internal personnel only.We implement:HTTPS encryptionAccess controlRegular server-level auditsWho Has Access to Platform Data
Access to Platform Data is limited to:The business that owns the connected WhatsApp accountCode Innovator (Private) Limited, for the purpose of platform maintenance and supportWe do not provide access to any third parties unless legally required to do so.Compliance with Meta Platform PoliciesWe comply with Meta’s Platform Terms and Developer Policies, and we do not use Platform Data for profiling, advertising, or cross-business analytics.Data Subject Rights
If any data subject wishes to access, update, or delete personal data shared via Meta platforms, they may contact us at:📧 [email protected]
📍 Code Innovator (Private) Limited
17 International Buddhist Centre Road, Colombo 6, Sri LankaUpdates to This Policy
This privacy policy may be updated from time to time to comply with Meta’s platform requirements and data protection regulations. You will be notified via our dashboard or email if changes are made.
Contact Us
Phone Number: +94 7666 10923Email: [email protected]Address: No.51, 2/1 Peter's LaneDehiwelaColombo, Sri Lanka